search query: @freeterm data envelopment analysis / total: 4
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| Author: | Gimenez-Garcia, V. M. Martinez-Parra, J. L. Buffa, F. P. |
| Title: | Improving resource utilization in multi-unit networked organizations: the case of a Spanish restaurant chain |
| Journal: | Tourism Management
2007 : VOL. 28:1, p.262-270 |
| Index terms: | tourism resource allocation |
| Freeterms: | data envelopment analysis |
| Language: | eng |
| Abstract: | This paper uses a three-step data envelopment analysis model to reallocate resources in an organizational network. First, the model identifies the excess resources of inefficient units. Then it reallocates these resources to and sets revised output-oriented production goals for efficient units. Finally, the model recalculates improvement targets for the inefficient units based on the revised remaining resources. The procedure is applied to the analysis of 54 restaurant locations of a Spanish fast-food chain. The results indicate that originally efficient restaurants can improve their output by an average of 4.20% after a reallocation of inputs, and that this reallocation is beneficial for the entire restaurant chain. |
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