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Author:Kundu, S.K.
Merchant, H.
Title:Service multinationals: Their past, present, and future
Journal:Management International Review
2008 : VOL. 48:4, p. 371-377
Index terms:multinational companies
service
location of industry
regional planning
strategy
Freeterms:non-manufacturing sector
offshoring
Language:eng
Abstract:This introduction presents the contents of this focused issue on 'Researching service MNEs' emphasizing the growing service (hereafter as: srv./srvs.) sector's importance in the global economy. It aims at filling in the gaps of research in internationalization of srv. industries. The issue presents papers exploring different aspects on srv. multinationals, i.e. surveying recent academic work on non-manufacturing sector, internationalization and performance, determinants of exports for srv. firms, regional vs. global strategies for srv. firms etc. Each paper of the issue offers a distinct insight into the srvs. sector.

The contents as follows:
"A New Perspective on the Regional and Global Strategies of Multinational Services Firms" by A.M. Rugman and A. Verbeke, p. 397-411 ; "Internationalization of Retail Banks: A Micro-Level Study of the Multinationality-Performance Relationship" by M. Venzin (et al.), p. 463-485 ; "Offshoring Propensity in Information Technology Services: A Firm and Country Level Analysis" by N.K. Jain (et al.), p. 447-461 ; Opening the 'Non-Manufacturing' Envelope: The Next Big Enterprise for International Business Research" by H. Merchant and A. Gaur, p. 379-396 ; "Rethinking the Paradigm of Service Internationalisation: Less Resource-intensive Market Entry Modes for Information-intensive Soft Services" by D.A. Ball (et al.), p. 413-431 ; "The Influence of Human Capital Investment on the Exports of Services and Goods: An Analysis of the Top 25 Services Outsourcing Countries" by F.J. Contractor and S.M. Mudambi, p. 433-445.

SCIMA record nr: 268933
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