search query: @author Eiglier, P. / total: 4
reference: 2 / 4
| Author: | Eiglier, P. Langeard, E. Dageville, C. |
| Title: | La qualite de services. |
| Journal: | Revue Francaise du Marketing
1989 : JAN-FEB, 121, p. 93-100 |
| Index terms: | MARKETING SERVICE INDUSTRIES QUALITY |
| Language: | fre |
| Abstract: |
SCIMA