search query: @author Schroeder, D. M. / total: 4
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| Author: | Schroeder, D. M. Robinson, A. G. |
| Title: | America's most successful export to Japan: continuous improvement programs |
| Journal: | Sloan Management Review
1991 : SPRING, VOL. 32:3, p. 67-81 |
| Index terms: | MANAGEMENT TECHNIQUES USA JAPAN EXPORTS TRAINING COMPETITIVENESS ORGANIZATIONAL COMMITMENT |
| Language: | eng |
| Abstract: | Japanese success with some management practices may depend on cultural factors that are not present in the West. But that is not true as far as continuous improvement programs (CIPs) are concerned. CIPs were developed in the United States long before they were introduced into Japan by USA trainers working for the post-World-War-II occupation authorities. The fascinating history of improvement programs is reviewed from the early "awards scheme" of a Scottish shipbuilder to the present day. Four fundamental principles that can help managers build the competitive advantage of a constantly improving, highly productive , and committed workforce. CIPs return to the United States is also described and analyzed. |
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