search query: @author Harrison, E. / total: 4
reference: 3 / 4
Author: | Marchington, M. Harrison, E. |
Title: | Customers, competitors and choice: employee relations in food retailing. |
Journal: | Industrial Relations Journal
1991 : WINTER, VOL. 22:4, p. 286-299 |
Index terms: | INDUSTRIAL RELATIONS FOOD INDUSTRY INTERFIRM COMPARISONS RETAILING |
Language: | eng |
Abstract: | Examination of employee relations in 3 UK food retailers and analysis of contrasting policies and practices. Industrial relations management in food retailing. Case study. Employment and supervisors. Wage levels. Employee commitment and customer service. Union activity. Job evaluation system. A Table illustrates the study. |
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