search query: @indexterm Customer relations / total: 402
reference: 395 / 402
Author: | Stark, S. Schmengler, H. J. |
Title: | Qualitätskarte noch nicht ausgereizt: Studie über Servicetrends in der Reprographiebranche. |
Journal: | Absatzwirtschaft
1995 : NOV, p. 102, 104, 114, 116-117 |
Index terms: | SERVICE MARKETING SERVICE MANAGEMENT CUSTOMER RELATIONS CONSUMER SATISFACTION PHOTOGRAPHIC EQUIPMENT INDUSTRY |
Language: | ger |
Abstract: |
SCIMA