search query: @indexterm Customer relations / total: 402
reference: 394 / 402
Author: | Binner, H. F. |
Title: | Integriertes Prozessmanagement - Grundlage der Kundenorientierung. |
Journal: | FB/IE.Zeitschrift für Unternehmensentwicklung und Industrial Engineering
1995 : AUG, VOL. 44:4, p. 164-167 |
Index terms: | RE-ENGINEERING PROCESS ENGINEERING PROCESS QUALITY MANAGEMENT WORK ORGANIZATION INFORMATION SYSTEMS CUSTOMER RELATIONS |
Language: | ger |
Abstract: |
SCIMA