search query: @indexterm Customer relations / total: 402
reference: 368 / 402
Author: | Wikstrom, S. |
Title: | Value creation by company-consumer interaction |
Journal: | Journal of Marketing Management
1996 : JULY, VOL. 12:5, p. 359-374 |
Index terms: | CONSUMER MARKETS VALUE ADDED CUSTOMER RELATIONS COMMUNICATION |
Language: | eng |
Abstract: |
SCIMA