search query: @indexterm Customer relations / total: 402
reference: 354 / 402
Author: | Sencar, P. M. |
Title: | Qualitätsmanagement: Kundenintegration und Informatik. |
Journal: | IO Management-Zeitschrift industrielle Organisation
1996 : VOL. 65:11, p. 35-37 |
Index terms: | TOTAL QUALITY MANAGEMENT CUSTOMER RELATIONS INFORMATION TECHNOLOGY MANAGEMENT ROLES HUMAN RESOURCE MANAGEMENT |
Language: | ger |
Abstract: |
SCIMA