search query: @indexterm CUSTOMER RELATIONS / total: 402
reference: 268 / 402
Author: | O'Hare, C. M.; Gwen Forman, M. |
Title: | El centro de llamadas como optimizador del contacto con el cliente |
Journal: | Harvard-Deusto Marketing & Ventas
1998 : MAY-JUN, 26, p. 50-53 |
Index terms: | CUSTOMER RELATIONS CLIENTS TELEPHONE SELLING |
Language: | spa |
Abstract: |
SCIMA