search query: @indexterm CUSTOMER RELATIONS / total: 402
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| Author: | Bohnenkamp, P. |
| Title: | Controlling im Multi-channel-Banking |
| Journal: | Kostenrechnungspraxis
1999 : 1, p. 30-34 |
| Index terms: | CONTROL THEORY BANKING BENCHMARKING CUSTOMER RELATIONS |
| Language: | ger |
| Abstract: |
SCIMA