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| Author: | Hart, C.W. Johnson; M.D. |
| Title: | Caso practico: como desarrollar una relacion de confianza con sus clientes. |
| Journal: | Harvard-Deusto Marketing & Ventas
1999 : SEP-OCT, 34, p.54-59 |
| Index terms: | CUSTOMER RELATIONS CLIENTS CONSUMER SATISFACTION |
| Language: | spa |
| Abstract: |
SCIMA