search query: @indexterm CUSTOMER RELATIONS / total: 402
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Author: | Slywotzky, A.J. Wise, R. |
Title: | The growth crisis - and how to escape it |
Journal: | Harvard Business Review
2002 : JUL, VOL. 80:7, p. 72-83 |
Index terms: | Competitive advantage Decision making Corporate strategy Customer relations Entrepreneurship Financial accounting Companies USA |
Freeterms: | New economy Service industry |
Language: | eng |
Abstract: | A combination of forces is making it harder than ever for companies to increase revenues. However, there is a way out of the trap - and it is closer at hand than you might think. |
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