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Author:Pettersen, I. J.
Title:Hierarchy and complementarity - joint predictors of group effectiveness?
Journal:Scandinavian Journal of Management
1997 : MAR, VOL. 13:1, p. 77-93
Index terms:HOSPITAL MANAGEMENT
GROUP DYNAMICS
EFFECTIVENESS
NORWAY
Language:eng
Abstract:In public sector managment hospital effectiveness is very important topic, and this paper focuses on group effectiveness in Intensive Care Units in Norwegian hospitals. The staff is trained to work under time pressure in difficult decision situations due to patients' acute conditions, and the effectiveness of these Intensive Care Units is a question of life and dead for many patients. It seems that high performing work groups are organized by way of hierarchy combined with complementarity, and formalization combined with decentralization.
SCIMA record nr: 160034
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