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| Author: | Fabling, R. B. Grimes, A. |
| Title: | Practice makes profit: Business practices and firm success |
| Journal: | Small business economics
2007 : DEC, VOL. 29:4, p. 383-399 |
| Index terms: | company performance human relations innovation success |
| Language: | eng |
| Abstract: | Using a data from an official survey of almost 3000 New Zealand firms, this study aims to find out which business practices set successful firms apart from others. The data includes answers covering following topics: leadership, planning practices, customer and supplier focus, employee practices, quality and process monitoring, benchmarking, communtiy and social responsibility, innovation, IT use, business structure and the competitive environment. The results suggest that firm success is positely related to capital investment choices, R&D practices, market research and a number of employee practices. In addition, industry structure is a important determinant of firm's success. Firm size, age and industrial sector do not have significant effect on the success, except for export marketing. |
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