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Author:Bondarouk, T.V.
Ruël, H.J.M.
Title:HRM systems for successful information technology implementation: Evidence from three case studies
Journal:European Management Journal
2008 : JUN, VOL 26:3, p. 153-165
Index terms:human resource management
strategy
information technology
implementation
case studies
Language:eng
Abstract:The information technology (IT) projects' success is highly dependent on the end-users' behaviour. This article deals with human resource management (HRM) systems for software implementation with the focus on three HRM domains: ensuring employees can operate the new IT, providing opportunities to work with a new IT, and removing obstacles to its use. Based on findings from more than 80 interviews performed in three exploratory case studies, specified are 17 HRM practices that should be included in the It projects' agendas in case they are to achieve appropriate and committed use of newly introduced IT by the targeted employees.
SCIMA record nr: 269147
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