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| Author: | Kelan, E.K. |
| Title: | Emotions in a rational profession: The gendering of skills in ICT work |
| Journal: | Gender, Work and Organization
2008 : JAN, VOL. 15:1, p. 49-71 |
| Index terms: | gender emotions information communication technology information technology workers |
| Freeterms: | ideal worker |
| Language: | eng |
| Abstract: | This article portrays the ideal information communication technology (hereafter as ICT) worker and the competences needed at ICT work environment. The portrayal reveals that ICT workers require a range of emotional and social skills that are frequently linked to femininity. From this basis the paper provides an in-depth discussion on the gendering of emotional and social skills and the changes within different discursive contexts. Although ICT workers constructed the needed skills as gender neutral, a gender-minded way of thinking skills still exists in work environments. |
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