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Author:Hector, G.
Title:How Safeway coped with the quake
Journal:Fortune
1989 : NOV, VOL. 120:12, p. 63-65
Index terms:DISASTERS
RETAILING
CRISIS MANAGEMENT
Language:eng
Abstract:How the Safeway supermarket chain coped after the California earthquake in the San Francisco Bay area damaged 140 of its 240 stores, and its quickly restored operations. Use of a phone bank for communications between management and stores. Supplies of bottled water. Fixing of damage and getting the markets open. An example of a company coping with an emergency. A map outlines the affected area.
SCIMA record nr: 74152
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