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| Author: | Manzoni, J-F. |
| Title: | A better way to deliver bad news |
| Journal: | Harvard Business Review
2002 : SEP, VOL. 80:9, p. 114-119 |
| Index terms: | Human resource management Skills Performance appraisal Employees Communication Psychology USA |
| Language: | eng |
| Abstract: | Critical feedback on weak performance is a job nobody likes. But taking a more open approach, you can get a lot more from your team - and be a better boss. |
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