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Author: | Finegold, D. Benson, G. S. Mohrman, D. A. |
Title: | Harvesting What They Grow: Can Firms Get A Return On Investments In General Skills? |
Journal: | Organizational Dynamics
2002 : VOL. 31:2, p. 151-164 |
Index terms: | COMPANIES RETURN ON INVESTMENT SKILLS ORGANIZATION CASE STUDIES |
Language: | eng |
Abstract: | Economic theory predicts that firms will not invest in developing employees' general skills because, unlike investments in physical capital, this human capital can walk out the door at any time. Companies, however, are spending billions of dollars each year on general education and training programs. This article seeks to resolve this paradox by analyzing the reasons why it may make good business sense for firms in today's knowledge-driven economy to develop the general capabilities of the workforce, and what impact such investments have on employee turnover. The analysis is based on an in-depth case study of one of the purest forms of investment in general skills-an innovative tuition reimbursement program-at a large, high-tech manufacturer. |
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