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| Author: | McKenzie J. Winkelen C. van Grewal S. |
| Title: | Developing organisational decision-making capability: a knowledge manager's guide |
| Journal: | Journal of Knowledge Management
2011 : VOL 15:3 p. 403-421 |
| Index terms: | decision making skills learning knowledge management |
| Freeterms: | technology led strategy |
| Language: | eng |
| Abstract: | Decisions are integral to daily business practice. Sound and agile decision making is argued to be a core strategic capability. Knowledge helps avoid the consequences of ill-informed decisions. Facts and expertise provide content; know-how about the pitfalls and requirements of considering through problems in different contexts contributes to sound process. This study seeks to offer a staged framework to guide organizational discussions about how knowledge management (KM) can contribute to better decision-making capability. |
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