search query: @journal_id 500 / total: 452
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| Author: | Busby, J. |
| Title: | Competence, power and conflict in group decision making |
| Journal: | Human Systems Management
1996 : VOL. 15:4, p. 245-256 |
| Index terms: | GROUP DECISION MAKING NEGOTIATION TOTAL QUALITY MANAGEMENT |
| Language: | eng |
| Abstract: | Three Total Quality Management and Theory-of-Constraints (TOC) principles applicable to the group decision process are: global view, process improvement; and simple tools. A global view of Multi-Criteria-Decision-Making by a group involves (MCDM)involves beside the domain of MCDM, issues such as learning - prioritizing the accumulation of pertinent information; expert resolution - dealing with conflicts within the group; game theory - designing the decision payoff structure; and motivation. |
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