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| Author: | Andersen, B. |
| Title: | Industrial benchmarking for competitive advantage |
| Journal: | Human Systems Management
1999 : VOL. 18:3,4, p. 287-296 |
| Index terms: | HUMAN RESOURCE MANAGEMENT BENCHMARKING COMPETITIVE ADVANTAGE |
| Language: | eng |
| Abstract: | This paper deals with several different aspects of the concept of benchmarking in order to give the audience a basic understanding of what benchmarking is, how it is done, and what it can give in terms of improvement results. The main issues covered are definitions of benchmarking and explanations of the different types of benchmarking that exist and what implications these have, both in terms of improvement potential, difficulties, and suitability. |
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