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Author:Safayeni, F.
Title:Social and task-related impacts of office automation : An exploratory field study of a conceptual model of the office.
Journal:Human Systems Management
1987 : VOL. 7:2, p. 103-114
Index terms:OFFICES
OFFICE AUTOMATION
TASK PERFORMANCE
SOCIAL PSYCHOLOGY
Language:eng
Abstract:A conceptual model of the office is presented and a methodology derived from it is described. The method was applied in two offices, one at a very early and one at an advanced stage of automation. People in the more highly automated office were found to have relatively more task-dependent connections requiring mutual adjustment, to place more emphasis on social as opposed to standardization influences -rules and procedures- on task performance, to have a more positive view of others as sources of influence on performance, and to have fewer criticisms associated with automation.
SCIMA record nr: 55752
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