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| Author: | Chrobot-Mason, D. (et al.) |
| Title: | Illuminating a cross-cultural leadership challenge: when identity groups collide |
| Journal: | International journal of human resource management
2007 : NOV, VOL. 18:11, p. 2011-2036 |
| Index terms: | conflict groups management leadership |
| Language: | eng |
| Abstract: | Identity-based conflicts between groups seem to be emerging in the work organizations. Thus, managing intergroup conflicts is new challenge leaders face. This article begins with a literature review on intergroup conflict, workplace diversity and social identity theory. Four leadership strategies suitable for conflict management are examined: decategorization, recategorization, subcategorization, and crosscutting. Interview is used as primary source for assessing these strategies. Finally, the study shows that the effectiveness of each strategy depends on cultural context. |
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