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Author: | Smart, P. A. (et al.) |
Title: | An approach for identifying value in business processes |
Journal: | Journal of Knowledge Management
2003 : VOL. 7:4, p. 49-61 |
Index terms: | Knowledge management Economics Banking |
Language: | eng |
Abstract: | This paper presents a model of knowledge management derived from a synthesis of current literature. The model emphasizes the need for knowledge evaluation within a knowledge management approach and describes, using a case study, how this might be achieved. |
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