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Author: | Park, J.H. Lee, J.K. Yoo, J.S. |
Title: | A framework for designing the balanced supply chain scorecard |
Journal: | European journal of information systems
2005 : DEC, VOL. 14:4, p. 335-346 |
Index terms: | supply chain management performance measurement balanced scorecard products |
Language: | eng |
Abstract: | In the context of the Balanced Scorecard (BSC), effective measurements of Supply Chain Management (SCM) have become more important. This paper proposes a framework for the Balanced Supply Chain Scorecard considering the literature on the BSC and SCM, SCM solutions, and product characteristics (here as: pr-chars). Causal relationships btw. the SCM solutions and pr-chars. against measures are analyzed. The identified relationship btw. the measures and SCM solutions can be used to evaluate the impact of SCM solutions. Based on a case study, it is found that the importance of measures significantly depends on the pr-chars. |
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