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| Author: | Montana, A. |
| Title: | "If it isn't perfect, make it better" |
| Journal: | Research Technology Management
1992 : JUL-AUG, VOL. 35:4, p. 38-41 |
| Index terms: | R&D TOP MANAGEMENT TEAM WORK CUSTOMERS |
| Language: | eng |
| Abstract: | The decision to improve quality in an organization creates significant changes within the R&D group and the manner in which it functions. Too often, R&D is the last function to be involved in the quality process. Even after start-up, the difficulty of monitoring and measuring results becomes apparent. How does one maintain the effort? According to the author, quality management can be successfully implemented within an R&D environment through a formal planning process, an assessment of education and training needs, an emphasis on continuous improvement, and establishing a relationship between the R&D quality process and the corporate quality process. |
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