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| Author: | Barad, M. Kayis, B. |
| Title: | Quality teams as improvement support systems (ISS): an Australian perspective |
| Journal: | Management Decision
1994 : VOL. 32:6, p. 49-57 |
| Index terms: | AUSTRALIA MANUFACTURING TOP MANAGEMENT |
| Language: | eng |
| Abstract: | Remarkable improvements in results achieved during the past decade by some US manufacturing companies show the crucial role played in these companies by quality teams called improvement support systems (ISS). The team infrastructure is modelled here in terms of a three-stage sequential process with simple measures to evaluate the infrastructure elements. The approach is applied to study six Australian companies on their way to becoming continuous improvement systems. |
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