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| Author: | Nof, S.Y. |
| Title: | Design of effective e-work: review of models, tools, and emerging challenges |
| Journal: | Production planning & control
2003 : DEC, VOL. 14:8, p. 681-703 |
| Index terms: | Effectiveness Information technology Job design Work organization |
| Language: | eng |
| Abstract: | This article describes the foundations and scope of e-work and reviews investigations of fundamental design principles for e-work effectiveness. The premise is that without effective e-work, the potential of emerging and promising electronic work activities, such as virtual manufacturing, telerobotic medicine, automated construction, intelligent transportation and e-business, cannot be fully materialized. A typical and recent example of the inability to fulfill the potential of e-work is the frustration of workers over supply chains/networks with complex ERP and other information systems, originally designed to simplify and improve their performance. |
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