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Author:Allen, J.
James, A.D.
Gamlen, P.
Title:Formal versus informal knowledge networks in R&D: a case study using social network analysis
Journal:R & D Management
2007 : JUN, VOL. 37:3 p. 179-196
Index terms:r&d management
knowledge management
knowledge engineering
Language:eng
Abstract:In this paper the author discusses the effect of informal networks in the development, dissemination and exchange of knowledge within the R&D function. The author examines the topic through a case study and by using a social network analysis to compare and contrast formal and informal knowledge networks within ICI. The findings suggest that through a better understanding of the informal organization of R&D staff, the managers can better capture and use new ideas; more succesfully disseminate information throughout the function and more effectively recognize the working habits and activities of employees.
SCIMA record nr: 266970
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