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Author:Baker, W. E.
Sciglimpaglia, D.
Saghafi, M.
Title:Branding of post-purchase ancillary products and services. An application in the mobile communications industry
Journal:European Journal of Marketing
2010 : VOL. 44:5, p. 547-566
Index terms:mobile phones
brands
pricing
Freeterms:brand equity
Language:eng
Abstract:The purpose of this paper is to study the demand for add-on services in the mobile communications industry and to detail a methodology that can be employed to make this assessment. The results extend brand equity theory into the context of ancillary product sales and show that branded ancillary services can command a price premium and are less sensitive to price increases than unbranded services.
SCIMA record nr: 270921
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