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| Author: | Reilly, R. R. Smither, J. W. Vasilopoulos, N. L. |
| Title: | A longitudinal study of upward feedback |
| Journal: | Personnel Psychology
1996 : AUTUMN, VOL. 49:3, p. 599-612 |
| Index terms: | FEEDBACK INFORMATION SYSTEMS PERFORMANCE APPRAISAL SUBORDINATES MANAGERS |
| Language: | eng |
| Abstract: | This study followed 92 managers during four administrations of an upward feedback program over 2.5 years.Managers' whose initial level of performance (defined as the average rating from subordinates) was low improved between Administrations 1 and 2 , and sustained this improvement 2 years later. Most of the performance improvement occurred between the first and second administrations of the program. The results suggest that the continued administration of an upward feedback program can result in sustained change over a fairly long period of time and that actually received feedback may be less important than the exposure to the valued behaviors. |
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