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| Author: | Sturman, M. Hannon, J. Milkovich, G. |
| Title: | Computerized decision aids for flexible benefits decisions: the effects of an expert system and decision support system on employee intentions and satisfaction with benefits |
| Journal: | Personnel Psychology
1996 : WINTER, VOL. 49:4, p. 883-908 |
| Index terms: | PSYCHOLOGY DECISION SUPPORT SYSTEMS EMPLOYEES |
| Language: | eng |
| Abstract: | Review chapters and case descriptions suggest that expert systems and decision support systems are useful decision aids in human resource management. The study examines this belief by exploring the effects of two such systems on the quality of employees' desired benefit choices and satisfaction with benefits in a flexible benefits environment. Results show that employees' current benefit choices and desired benefit changes are related to satisfaction with benefits. |
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