search query: @author Ritzman, L. P. / total: 5
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| Author: | Siferd, S. P. Benton, W. C. Ritzman, L. P. |
| Title: | Strategies for service systems. |
| Journal: | European Journal of Operational Research
1992 : FEB 10, VOL. 56:3, p. 291-303 |
| Index terms: | SERVICE MANAGEMENT PRODUCTIVITY CAPACITY |
| Language: | eng |
| Abstract: |
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