search query: @author Hill, M. / total: 5
reference: 2 / 5
| Author: | Hill, M. Mann, L. Wearing, A. |
| Title: | The effects of attitude, subjective norm and self-efficacy on intention to benchmark: a comparison between managers with experience and no experience in benchmarking |
| Journal: | Journal of Organizational Behavior
1996 : JUL, VOL. 17:4, p. 313-328 |
| Index terms: | ATTITUDES MANAGERS ORGANIZATIONS |
| Language: | eng |
| Abstract: | Competitive benchmarking is a management technique used to compare company performance. The practices and processes of one's own organization are compared with the best performance of other organizations to set targets and learn ways to make improvements. Drawing on Ajzen's (1985) theory of planned behavior, the authors examined the effects of attitude, subjective norm and self-efficacy on managers intentions to undertake benchmarking in their organization. A sample of 49 managers with benchmarking experience was compared with 46 managers with no experience of the practice. |
SCIMA