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Author: | Cook, C. |
Title: | From reengineering to reengagement (Personalentwicklung) |
Journal: | Tijdschrift voor Management Development
1997 : JUN, VOL. 5:2, p. 19 |
Index terms: | |
Freeterms: | ORGANISATIONSWANDEL, UNTERNEHMENSANPASSUNG, MOTIVATION |
Language: | eng |
Abstract: | One of the reasons why so many reengineering programmes do not lead to expected gains is that they concentrate only on changing the operating model (what a company does) rather than also changing the operating state (how a company does it). In the USA this accompanying process is called Employee Engagement. The author visited 3 companies in the USA that found their own route to engaging their employees and reviewing their commitment to the business. |
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