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Author:Elliott, R.
Pallais, D.
Title:First: know your market
Journal:Journal of Accountancy
1997 : JUL, VOL. 184-1, p. 56-63
Index terms:ACCOUNTING
PERFORMANCE MEASUREMENT
ECONOMICS
Language:eng
Abstract:If you haven't learned how to identify customers' information needs, you're not ready to provide new assurance services. Why? Because those assurance services that meet customers' needs will sell; those that do not will fail. Traditional audit services cannot be expected to expand your practice; they are no longer growth areas. Therefore, the profession has no alternative but to fashion new services that bridge customers' needs and CPAs' competencies.
SCIMA record nr: 164526
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