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Author:Morrison, E. W.
Robinson, S. L.
Title:When employees feel betrayed. A model of how psychological contract violation develops (Einstellung zum Betrieb)
Journal:Academy of Management Review
1997 : JAN, VOL. 22:1, p. 226-256
Index terms:
Freeterms:ARBEITSPSYCHOLOGIE, ARBEITSETHIK,
UNTERNEHMERETHIK, PSYCHOLOGIE
Language:eng
Abstract:The psychological contract held by an employee consists of beliefs about the reciprocal obligations between that employee and his or her organization. Violation refers to the feelings of anger and betrayal that are often experienced when an employee believes that the organization has failed to fulfill one or more of those obligations. This article provides a model outlining the psychological sensemaking processes preceding an employee's experience of psychological contract violation.
SCIMA record nr: 166144
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