search query: @author Alandete, L. / total: 5
reference: 4 / 5
| Author: | Alandete, L. |
| Title: | Pasion por el servicio:¿quien da mas? |
| Journal: | Harvard-Deusto Business Review
1998 : JUL-AUG, 85, p. 72-84 |
| Index terms: | SERVICE QUALITY CONSUMER SATISFACTION |
| Language: | spa |
| Abstract: |
SCIMA