search query: @author Nurmi, R. / total: 5
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Author: | Nurmi, R. |
Title: | Knowledge-intensive firms |
Journal: | Business Horizons
1998 : MAY-JUN, VOL. 41:3, P. 26-32 |
Index terms: | KNOWLEDGE INFORMATION SYSTEMS ORGANIZATIONAL EFFECTIVENESS ORGANIZATIONAL CULTURE COMPANIES |
Language: | eng |
Abstract: | Knowledge is raw material to be processed to a higher level in order to create added value for the customer. A knowledge-intensive firm does not work properly as a structured, departmentalized, hierarchical organization. It is at its best as a process/network/culture/marketplace for mutual learning and knowledge. Management is partaking, selecting, supporting, accelerating and directing the interface between operations and customers. |
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