search query: @author Alandete, L. / total: 5
reference: 3 / 5
| Author: | Alandete, L. |
| Title: | Garantice su servicio, garantice su futuro. |
| Journal: | Harvard-Deusto Marketing & Ventas
1998 : SEP-OCT, 28, p. 66-71 |
| Index terms: | CUSTOMER RELATIONS SERVICE QUALITY GUARANTEES |
| Language: | spa |
| Abstract: |
SCIMA