search query: @author Alandete, L. / total: 5
reference: 2 / 5
Author: | Alandete, L. |
Title: | Relacion servicio-rentabilidad: quien sirve, gana. |
Journal: | Harvard-Deusto Marketing & Ventas
1998 : NOV-DEC, 29, p. 14-19 |
Index terms: | SERVICE QUALITY COMPANIES SUCCESS CONSUMER SATISFACTION |
Language: | spa |
Abstract: |
SCIMA