search query: @author Alandete, L. / total: 5
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| Author: | Alandete, L. |
| Title: | Lideres del servicio: evalue su empresa. |
| Journal: | Harvard-Deusto Marketing & Ventas
1999 : MAR-APR, 31, p. 64-68 |
| Index terms: | CONSUMER SATISFACTION SERVICE QUALITY EMPLOYEE MOTIVATION |
| Language: | spa |
| Abstract: |
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