search query: @author Storbeck, J. / total: 5
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| Author: | Golany, B. Storbeck, J. |
| Title: | A data envelopment analysis of the operational efficiency of bank branches |
| Journal: | Interfaces
1999 : MAY-JUN, VOL. 29:3, p. 14-26 |
| Index terms: | MANAGEMENT DATA ENVELOPMENT ANALYSIS BANKING |
| Language: | eng |
| Abstract: | The authors performed a multiperiod data envelopment analysis (DEA) study of the efficiencies of selected branches of a large US bank (Which they call Big Bank) over six consecutive quarters (second quarter of 1992 to the third quarter of 1993). The authors developed a number of innovative application tools, including budgeting and target-setting modules, within a DEA framework that they subsequently customized for Big Bank. Within the performance-evaluation framework, they developed the ability to identify different potential groupings of branches that supported the multiple user vies of the system. |
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