search query: @author Lusch, R. / total: 5
reference: 2 / 5
| Author: | Ghosh, D. Lusch, R. |
| Title: | Outcome effect, controllability and performance evaluation of managers: some field evidence from multi-outlet businesses |
| Journal: | Accounting, Organizations and Society
2000 : MAY-JUL, VOL. 25:4-5, p. 411-426 |
| Index terms: | PERFORMANCE APPRAISAL MANAGERS CONTROL |
| Language: | eng |
| Abstract: | This field study provides evidence of the outcome effect in performance evaluations of managers in an organization. Specifically, in a retail chain, subjective evaluations of store managers by their supervisors were negatively impacted by unfavorable outcome knowledge. As expected, outcome determinants over which the managers have control influence their performance evaluations and environmental determinants of outcome over which they have no control do not influence their evaluations. |
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