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| Author: | McPhee, R. D. Corman, S. R. Dooley, K. |
| Title: | Organizational Knowledge Expression and Management: Centering Resonance Analysis of Organizational Discourse |
| Journal: | Management Communication Quarterly
2002 : NOV, VOL. 16:2, p. 274-281 |
| Index terms: | ORGANIZATION KNOWLEDGE KNOWLEDGE MANAGEMENT ANALYTICAL REVIEW |
| Language: | eng |
| Abstract: | The Delphic inscription "know thyself has been used many times in discussions by practitioners and scholars of knowledge management (KM), but it actually points to a vital but peculiar challenge to such efforts. To manage knowledge it seems that we should be able to "know" what the knowledge is, and to steer, measure, and evaluate it. But it is far from clear how organizational knowledge should be characterized or might be validly crystallized: Is it cognitive, consensually cognitive, distributed or technological? In this article, the authors explore some of the implications of viewing knowledge as crystallized in the verbal expressions of organizational communication. |
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