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Author:Ryan, S. D.
Harrison, D. A.
Schkade, L. L.
Title:Information-Technology Investment Decisions: When Do Costs and Benefits in the Social Subsystem Matter?
Journal:Journal of Management Information Systems
2002 : FALL, VOL. 19:2, p. 58-128
Index terms:DECISION MAKING
INFORMATION TECHNOLOGY
INVESTMENT
SOCIO-TECHNICAL SYSTEMS
Language:eng
Abstract:The inclusion of social subsystem costs and benefits in information technology (IT) investment choices has been a difficult problem for IT decision-makers. Past research has shown that although some organizations adequately and consistently consider social subsystem issues when making IT investment decisions, many do not. This demonstrates a discrepancy between prescriptive theory and descriptive evidence. The authors' study addresses this theory-practice disconnection by investigating which firms, and under what conditions IT investments are likely to follow or violate prescriptions. Data collected from a national sample of 200 firms shed light on the firm and situational factors that affect the consideration of social subsystem issues during the IT investment decision process.
SCIMA record nr: 246238
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