search query: @author Folkes, V. S. / total: 5
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| Author: | Folkes, V. S. |
| Title: | Consumer reactions to product failure : an attributional approach. |
| Journal: | Journal of Consumer Research
1984 : MAR, VOL. 10:4, p. 398-409 |
| Index terms: | PRODUCT FAILURES CONSUMER BEHAVIOUR |
| Language: | eng |
| Abstract: |
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