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| Author: | Brill, P. Hlynka, M. |
| Title: | An exponential queue with competition for service |
| Journal: | European Journal of Operational Research
2000 : NOV 1, VOL. 126:3, p. 587-602 |
| Index terms: | QUEUING THEORY BALLOTS ALGORITHMS |
| Language: | eng |
| Abstract: | The authors consider an M/M/c queue, where a single "special" customer Cp arrives. If Cp must wait, then either Cp will eventually start service at some completion epoch with probability p, or Cp will "float" into service at the end of a busy period. The model is interpreted as Cp competing for service against the regular customers. The authors study the waiting time of Cp. They analyze the effect of Cp on the waiting times of the regular customers. |
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